Returns Policy

TL • DR  I will always honor refund and exchange requests when I screw up, but not when you do.  Please order responsibly.


 

Returns Policy

Please double-check your sizing on the provided size charts, and triple-check your bank balance before you order a piece from me. Although I stand behind my work 100%, I do not honor requests for returns, exchanges, or refunds based on buyers remorse, failure to order the correct size, personal whimsy, or any other reason not discussed below. 

Cancellation: If you need to cancel an order, contact me.  It is only possible to cancel an unwanted order if you contact me before before production has begun. This means that I need to hear from you within 24 hours of placing the order, and you'll need to include to following information:

  • Order number

Missing items: If your order has arrived and is missing an item, or if you have received the wrong item with your order, I need to hear about it. You'll need to contact me and include the following information:

  • Order number
  • Problem with the order
  • Missing SKU (if applicable)

Damage or Defects:  If your order was screwed up in production or shipping I'll make it right.  I accept requests for exchange of unworn, unwashed artworks which you have purchased from me ONLY in the case of production errors, faulty workmanship, or shipping damage.  If you need to exchange an item for one of those reasons, contact me within 48 hours of delivery and include the following information:

  • Order number
  • Defective item SKU
  • Description of the damage.​

If more than 48 hours have gone by since your order was delivered, then unfortunately I can't offer to make it right for you. If there's a problem when you receive your order, contact me immediately and we'll get it sorted.

Cheers,